The 411 on T1 Lines for Business

The speed and efficiency of your Internet service can mean the difference between maximum productivity and employee thumb-twiddling during interminable uploads, downloads, and pageloads. As a small business grows, it can quickly outgrow ADSL or cable solutions better suited to home use. If slow, inefficient Internet service is slowing your business down, a T1 line…

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Canada Internet Use by the Numbers

The 2013 CIRA Factbook reveals some pretty interesting thing about Canadians and their online habits. It seems that we are not only one of the most connected countries in the world, we spend nearly twice as much time online as the rest of the world, 45 hours a month on average. Maybe that’s because a…

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ADSL vs Cable vs Fiber Optic: What’s the Difference?

Although communications are the heart of any business, surprisingly few people know the difference between cable, DSL and fiber optics. Most people find it easier to understand the end result – internet speed – than the technology behind it. All of these services offer high-speed connectivity, so how do you decide which one is right…

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Should Small Businesses Consider Moving to the Cloud?

For many small business owners, moving to the cloud can seem pretty intimidating, but recent research showing a strong correlation between technology and increased productivity has encouraged business owners, including small business owners, to make the jump. Taking advantage of the benefits of cloud-based services, especially with BYOD (employees providing their own devices) on the…

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Tips for Using Twitter as a Customer Service Tool

One area where big businesses usually fail and small businesses shine is in customer service. Poor communications, especially those conducted through a public medium like Twitter, can have epic consequences, as more than one company who unleashed an untrained representative has discovered. But plenty of companies are using Twitter to connect with customers in a…

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Hosted PBX vs. SIP Trunking

Setting up VoIP (Voice over Internet Protocol) is quickly becoming the business standard for communications infrastructure. VoIP itself is a no-brainer in comparison to traditional phone service. It offers tremendous cost savings and many advanced features. It’s a scalable solution capable of growing with your business no matter how big or how widespread your business…

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Bring Your Own Device (BYOD): Solution or Problem?

Bring your own device, affectionately known as BYOD in corporate circles, is one of the most talked-about trends in the workplace. Over the last decade, the use of personal communications devices has become the accepted norm; it’s a rare employee that does not carry a cell phone or tablet to work. Many companies have embraced…

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VoIP services on the Rise

If you had any residual questions about the viability of voice-over-IP (VoIP) service, a recent report published by Infonetics Research should put your fears to rest. “The market for VoIP services has moved well beyond the early adopter stage to mainstream status in many developed countries. New geographic regions are opening up, and SIP trunking…

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It's Time to go Paperless

One great reason to consider a virtual private network (VPN) is the savings. If your office is still crowded with filing cabinets stuffed with paper and every employee means realms of paperwork, you may not even realize how much money, time, and office real estate you’re wasting. Let’s take a look at the real cost…

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