Telecommunications systems for not for profit organizations can be expensive and time consuming, but with proper review, can be an area of cost savings.
There are nearly 200,000 not for profit organizations in Canada, with less than half of these listed as registered charities recognized by the Canadian Revenue Agency (CRA). Statistics Canada shows that the not for profit industry accounts for more than $36 billion in annual revenues, or 2.5% of the Canadian economy. This excludes hospitals, universities, and colleges, and when they are added to this number, it jumps to 10% of Canada’s economy (Source).
The not for profit world is an important part of our country’s cultural, social, and economic fibre. Not for profits and charities drive change, help those in need, and ultimately, make lives easier. Given their business model (the concept of ‘not for profit’), keeping costs low is paramount for charities and not for profits. Further, with such a growth in the not for profit sector, there is more competition than ever for government funding, donors, and charitable donations. The bottom line is that not for profits need to find efficiencies and savings in their business operations.
Diallog has been honoured to work with many charities and not for profits throughout the years. Our focus on delivering significant value combined with our simplified billing and customer service approach has resulted in us earning the trust of some of Canada’s leading not for profit organizations.
Just recently, we worked with a number of organizations to help simplify their telecom systems. Some examples include:
- Simple Switching for Traditional services. A small charity saved 36% by switching business lines from their large telco provider to us. While just a simple provider change (all services remained the same), the charity organization saved more than $1,700/year and more than $5,000 during their three year agreement.
- Significant Savings with VoIP. $10,000 annual savings with SIP Trunking. Voice over IP (VoIP) can mean serious savings, but is a substantial change. A large charity organization in the GTA was ready to make the switch, and saved 60% monthly by moving their traditional phone system to a VoIP system based on SIP Trunking. This option meant that the organization saved nearly $1,000 monthly, and more than $30,000 for their three year contract. These savings free up a significant portion of cash flow, allowing for those funds to be shifted elsewhere in the organization.
- Simplification and Savings. Another large not for profit saved $2,500/year and $12,000 for term of their agreement by switching their business lines to Diallog. This organization was quite frustrated dealing with their large telco’s customer service, and now is able to work directly with Diallog’s dedicated customer service representatives who are trained on most troubleshooting issues. This means that our clients will avoid the frustration of being bounced from department to department.
Today, it is more important than ever for not for profits to be creative in their financial dexterity. Seeking efficiency and cost saving measures can significantly improve an organization’s bottom line. Telecom costs, which are an imperative part of any business – whether for profit or not for profit, can be a great start.
If you’re a not for profit or charity organization located in Canada, we’d love to chat further about how we can help simplify your telecom systems and potentially improve your bottom line. Contact Diallog today to learn more about our not for profit expertise.
Diallog Telecommunications is a Canadian owned, full service telecommunications provider that has been serving business customers since 1998. Headquartered in Toronto, Ontario, Diallog services customers all over the country with Voice over IP through Hosted PBX or SIP Trunking, PRIs, business lines, Fibre Optics, DSL, and Data Services. If you’re looking for a customer centric telecom company that offers a full range of services, then Diallog is the place for you.