What happens during an outage?

During an outage or equipment failure, Diallog will seamlessly forward all calls to the number or numbers that have previously been designated as failover. You decide where the calls will failover – this can be an office in Vancouver or a personal cell phone, for example.

What happens if all your users are on the phone or your channels are busy?

Under normal circumstances, the caller will hear a busy signal. With Diallog’s overflow functionality, we can seamlessly redirect the calls to an alternate number, office or phone.

What happens if all your users are on the phone or your channels are busy?

Under normal circumstances, the caller will hear a busy signal. With Diallog’s overflow functionality, we can seamlessly redirect the calls to an alternate number, office or phone.

• Inbound calling

• 800 Inbound

• LD Termination

• Expanded Local Calling Area

• Outbound Calling to 888, 877, or 800 #’s

• Domestic & International Long Distance

• G.711 & G.729a

• UDP/TCP

• Non-VoIP PBXs can be connected using VoIP gateways

• 911

• 411 & Operator Services

• Inbound Caller ID & Location

• White Page Listing

• Toll-Free