IN A RECENT CUSTOMER SATISFACTION SURVEY
OF RESPONDENTS WERE
with the service they receive from Diallog
OF RESPONDENTS ARE
with the products they receive from Diallog
The Canadian Security Association recently switched to Diallog Telecommunications because we were looking for reliable service that was cost effective for our organization. We are very pleased with both the PRI solution and the toll free services we receive from Diallog. In addition to the consistent service they provide, Diallog offers an easy payment system for billing that works with our organization. We are very pleased to say that by switching, we have experienced significant savings.
Dave Kushner, BSc CPA CGA,
Finance Manager, Canadian Security Association
Due to the size and complexity of our environment, it has been a considerable challenge to track and move all of our lines as required. Diallog has provided excellent service and consideration to our needs. Having a dedicated representative to communicate with has been invaluable.
Property Manager, Oshawa Centre (Oxford Properties)
As a provider of retirement residences, Delmanor needed a solution that provided both phone and internet to our more than 1,000 residents across the GTA. Diallog not only provided us with the products necessary, but were able to customize a billing solution so that our residents had phone and – all under one bill to Delmanor…We strongly recommend them to any company looking for telecom services.
Corporate Manager, Building Services and Procurement, Delmanor (Tridel)
We have been a client since September of 2012 and have had seamless, cost effective service from Diallog for the entirety of that period. Not only that, but when we did a transition from Rogers to Bell recently for our home based line, Bell managed to mess up Diallog’s land line for our business and were arguing about us paying for their error. However, with the intervention by one of your agents, we were able to get this resolved without cost. To add to this, a number of calls relating to this episode were done after hours. We are very gratified that someone actually remembers what customer service truly means!
Perfect Image Products (www.pip2promoteu.com)
Besides the rates being very reasonable, customer service is excellent. They listen, are kind, pleasant and always try to help in any way possible. If Diallog doesn’t offer a particular service they are kind enough to direct you to someone who can help. I have recommended Diallog already to many people who have also said they wished that they had known about the company sooner.”