Internet|Diallog Telecommunications

For more than 20 years, Diallog has been connecting Canadians with reliable & affordable telecom services.

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Diallog Telecommunications

4.3

Based on 252 reviews

Sandy B

21:04 07 Mar 23

Diallog is taking the place of a major telco I have been with for more than 30 years. What an incredible feeling to be treated as a grownup by their representatives! Incredibly smooth transition and everything that I hoped for in terms of support and installation. A+ experience.

Styxx

16:38 17 Feb 23

I have been with Diallog for 2 years and I've had no issues with the internet.The only down fall was the price. At the time we were limited with the internet speed in our area and went with what was offered.Recently Cogeco updated our area to Fibre Optic, higher speeds for less $.I did call customer service to discuss other options, but unfortunately they could not match or come close to what I would be paying with Cogeco.I still would give this company a 10/10 for both reliable internet and excellent customer service.

Kelly Marie McKenna

04:26 11 Feb 23

My router was initially shipped without being properly programmed. Took over a week, two visits from Bell and four phone calls to get it set up. Whenever there is an issue, they blame Bell and then I call Bell and they say it's my equipment from Diallog. They said they would send a new modem, shipped via Purolator who tried once to deliver and I wasn't home and they refused to redeliver. Diallog never once followed up. I'm paying for 50MBps, get 7 at best, only two devices running. Absurd. I'm from the US and the amount companies charge for internet and wireless service here and the god awful service that comes with it is criminal.

Jessie Oreskovic

18:42 04 Jan 23

Great experience working with Dialling! When I needed a replacement for my modem and router due to flooding, they responded quickly and were very helpful. I've always had fast, reliable service and the quick, helpful, and non-pushy customer service really sets them apart from previous providers I've dealt with. Definitely recommend!

Donald Sherk

18:14 27 Dec 22

I have had Diallog Internet via COGECO cable connection for a year. The service has been flawless, even through many power interruptions the modem and router recovered immediately upon the restoration of power. I have always received the advertised data rate ( I do check it often). I previously had Bell internet and it was a very bad experience.

RVH

08:50 14 Nov 22

I been with Diallog for over a year and I very happy with their service and price. Their customer service is excellent and very responsive to my questions. They actually care about your experience.

ROHEN BROWNED

12:11 28 Sep 22

I’m using this company for over three years. I’m very happy with the service. Customer service is very fast. I have no issue with my Internet speed is reliable. Keep up the good work.

tanya Martin

14:10 06 Aug 22

I am so happy I found Diallog and switched to them. You can't beat their awesome price and the service at time of set up was fantastic. I had some minor hook up problems and they went above and beyond to get it fixed right away. I highly recommend!!!

Marko Polo

01:58 06 Aug 22

I am a passionate proponent of this company. They’ve just ticked all the boxes. Prices are amazing. Customer service? They go beyond expectations. In 2 years, I *never* once had any connection issues. It’s a small company so they basically hold you by the hand every step of the way. I’ve been recommending it to all my friends. 10/10.

iman s.sarraf

12:13 19 Jul 22

Ok, now it's been 6 month since I started using Dialogue Telecommunications services. At the beginning, I was a bit suspicious and doubtful about thier services because e.g. their prices were not available online and their brand is not so famous as other huge companies. But, I am super happy now since their service has been great. They did whatever they described: simple and clean. The modem and router arrived on time and the internet got connected as soon as I connected my router. The wifi modem is not the best in the market, and I did not expect them to send me one but it was good enough for me at the time. One very good thing is that you don't need to enter a fixed term contract, and their costs are clear without any hidden fees. Now, the quality of the internet: I have unlimited 40/10 internet and it is strangely good. Sometimes both my wife and I have to work at home, and there are between 6-10 devices connected to internet + teleconferences + streaming high quality movies or games. The speed have been consistent and great. Even when our other friends had connection issues or disconnections or internet outage (with different service providers), we have never had any problems throughout the past 6 months. Fortunately, I didn't have any issues with my internet so that I had to call customer service, so I cannot evaluate them properly but for a few questions at the beginning, I contacted them via email and they responded quickly.

John Moyer

01:33 08 Jun 22

Excellent 1Gbps internet service that costs less than Teksaavy and Rogers. Installation was smooth. I've been closely monitoring speeds and it has remained steady in the expected range for the month I've had it so far. Working from home so much I had to make sure speed is fast and reliable. Diallog has been great so far and I recommend their internet service.

Justin Mundie

18:58 04 Jun 22

Very happy customer here. Our family left Bell for Diallog, and must be saving nearly one thousand dollars a year. Ok, Diallog is not perfect, but it is most definitely better than Bell. We use a good old copper line, and Diallog's service is consistently good. Their customer service has always been excellent as well. Bell kept insisting that we upgraded to Fibe, which would have cost even more and damaged our home. We highly recommend Diallog. Excellent value for your money.

vox kadavergehorsamkeit

17:43 28 May 22

i am very glad i joined Diallog. Their service is top-notch all the way around, from speed and price to the people there to help with any issues that might arise. i rarely leave reviews, but this one i am happy to share with others considering a new provider. Try them, you won't be disappointed.

Gary Taylor

15:58 22 May 22

Ordered Diallog DSL Ultimate 50Mbps 5/16/22. Seamless external switch & activation by Bell Technician 5/20/22. Self Service Connection of Modem, and Devices. Recommendations for more simplified and User friendly sign up, and Modem / Device connection info should be provided. But, it all seems to work out, and the results and follow up are great. We are very pleased - so far!

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FAQ

WHO IS DIALLOG TELECOM?

We are a different kind of telecom company! Our product offerings are reliable, competitive, and cost effective, and we complement them with our unwavering commitment to customer service. For over 20 years, we have been providing reliable unlimited high speed Internet to businesses across Canada. And we are now expanding our reach in the Residential market. Learn more about us.

HOW DO I KNOW IF A SERVICE PLAN IS AVAILABLE IN MY AREA?

Our Internet service is available in most parts of Ontario and Quebec, including Greater Toronto Area, Montreal, Ottawa, Oakville, Burlington, Hamilton, Kitchener/Waterloo, Barrie, Peterborough, St. Catharines/Niagara Falls, Guelph, Brantford and more. Enter your address to shop our plans!

HOW LONG DOES IT TAKE TO ACTIVATE MY SERVICE?

It takes 5 business days from the day the order is placed to install our Internet service. The best way to secure the earliest installation date is to submit your inquiry now. We have weekday morning, afternoon and evening appointments available–plus Saturday morning and afternoon. Enter your address to shop our plans!

DO YOU PERFORM A CREDIT CHECK BEFORE INSTALLATION?

No. Once you’ve placed your order and we’ve processed your payment due at sign-up, we will coordinate your installation date and prepare to send your modem. Enter your address to shop our plans!

DO I NEED AN ACTIVE PHONE LINE OR ACTIVE CABLE TV TO INSTALL MY SERVICE?

No. You don’t need an active phone line or active TV service with your local cable provider in order to install our Internet. For DSL connections, we will install a new dry loop line free of charge. For Cable Internet connections, we will use your existing coaxial cable line, or pull new cable as needed. Enter your address to shop our plans!