on-time arrival and very professional competence of the installation technician, a line had to be installed to the house and the technician took the time to explore the best possible... read more option while observing the Covid protocols. precise and simple instruction delivered for the self-activation of the modem and router and smooth and stable internet connectivity since. very impressed with the service performance by Diallog thus far.
Great install, was seamless and easy and the internet is all thru the house and the streaming is awesime
I did a lot of research when looking for a reliable and affordable internet provider and I'd like to say that Diallog is it! Super friendly customer service, great service... read more and affordable. I haven't experienced any outages/disruptions to service or any problems at all and the internet is never slow. Diallog does not disappoint!
Stable internet connection. Used to have an issue with the internet but it was because the cable was bitten by squirrel. Anyway, got technical support in a very quick manner!
Merlin Hall is the best one ever. She is best of the bestest when it is concerned about customer service. I recommend Diallog if you don’t want any interruptions in... read more your internet service. Thank you dialog and thank you Merlin…
Hi, I am Diallog internet customer for about 6 months, though I have slow connection plan (15) yet it is going perfectly for 2 users. I am happy with it, no issues.
Local Internet provider, much cheaper (2.5 times) than global ones. Quick customer service response (not 3-lines of defence). Very stable and non-problematic Internet.
Super stable residential internet. One administrative problem (my fault) was cleared up quickly and with courtesy. Very happy with Diallog!
The deal is worth every nickel. Had to buy their router, but it paid for itself. It's also easier for them to set-up and troubleshoot. Save yourself the Bell and... read more Roger's money.
I have been a customer for two years and they have provided exemplary service during that time. I have only lost service twice and they were both out of Diallog's... read more control. When I have had questions, their customer service answers promptly and always provide an answer. Best of all, their fees are very reasonable and have stayed consistent.
Have had dsl25 for over a year. Good price and has been reliable with no price increases, modem supplied free of charge, and good customer service. Sign up was a... read more little scary with deposit and warning of significant charges for non payment, but fair enough if you always make payments on time.
Cheap, fast, and reliable. When Rogers or Bell goes down, my Diallog connection still keeps chugging. I have had almost no issues and the one minor issue was dealt with... read more fast and efficiently. Customer service is a dream, not the nightmare you have with the other guys. I recommended Diallog to a friend and she has been using them now as well. Both of us very happy customers. Highly recommended.
Good company. Charges you always the same and does not trick you into buying their services like all the others do. Keeps it simple. Helps out when having issues. Easy... read more to reach customer service. You don't have to search two hours on their website on how to contact them. Used to deal with business customers and companies what makes them much more efficient and fast. I never again want to have another internet provider.
Great service , great customer service..they’re fast & very helpful IF you have an issue (I had it once and it was all around the area due to a storm... read more ) and my net got disconnected for 3 hours only. I would’ve gave them an extra stars but they are only five stars here for a review. Good job Diallog..Keep it up
Diallog provides the service, knowledge and expertise that my other service provider did not. I did my homework and discovered that Diallog would provide the best and consistent price for... read more me. No surprises! Great customer service too!
No. We offer a pay-as-you-go service with no contracts and you are billed for the first month of service upfront.
No, we simply require a $50 security deposit for the modem and router. Once you've placed your order and we've processed your payment due at sign-up, we will coordinate your installation date and prepare to send your equipment.
It takes 5 business days from the day the order is placed to install our Internet service. The best way to secure the earliest installation date is to submit your inquiry now. We have weekday morning, afternoon and evening appointments available--plus Saturday morning and afternoon.
Our Internet service is available in most parts of Ontario and Quebec, including Greater Toronto Area, Montreal, Ottawa, Kitchener/Waterloo, Barrie, St. Catharines/Niagara Falls, Guelph, Brantford and many more.
Yes. We provide a modem and WiFi router for you and require a $50 refundable security deposit. The devices are included with the service and should anything happen with them, we will replace them. Should you decide to cancel your service, you must return the devices to us within 2 weeks.
We are a different kind of telecom company! Our product offerings are reliable, competitive, and cost effective, and we complement them with our unwavering commitment to customer service. For over 20 years, we have been providing reliable unlimited high speed Internet to businesses across Canada. And we are now expanding our reach in the Residential market. To learn more about us, check out some of our Customer Testimonials, or read more about Our Story, and the Diallog Difference you can expect from using us as your Internet provider.