Making it easy for customers and clients to reach your business.
Diallog’s Toll-Free services range from simple domestic to advanced Intelligent Call Handling solutions, allowing you to integrate a diverse array of routing options into your Toll-Free strategy.
Diallog makes it easy for your customers and business partners to reach your corporate Contact Centre; whether they are across Canada, in the US, or in more than 75 countries around the world. Exercise greater control over call treatment with call routing, call redirection, call information, service assurance, contingency planning and network management tools. By optimally routing calls based on factors such as location of the caller, language and account history, you can deliver high levels of customer service and efficient call handling. You can decide to terminate those calls at any location in Canada or the US, depending on the service options you choose.