The Frustration Quotient (FQ)

How to avoid the common Frustration Quotient We’ve all experienced it. Something breaks with your computer/smartphone/telephone line/cable/anything else, and you have to contact the Help Desk. Or you’re billed incorrectly for one or more of said services, and you have to contact the Billing Department. Or worse, you don’t know exactly who you need to…

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Setting Strong Passwords

March is Fraud Protection Month, and Diallog is helping spread the word about online security and safety. This week we’re tackling password protection. Internet fraud is a booming business. In 2014, more than 42,000 complaints were logged by the Canadian Anti-Fraud Centre, with more than $74 million dollars reported lost. Seniors are the most at…

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Going Phishing? Protect Yourself Against Fraud

March is Fraud Awareness Month, and as an Internet Service Provider (ISP), Diallog has seen many online scams. One of the most common is “phishing.” No one is immune. An estimated three quarters of us have fallen victim to some type of cybercrime (Source), and Security Intelligence estimates that the global cost of cybercrime will…

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Not for Profit and Telecom

Telecommunications systems for not for profit organizations can be expensive and time consuming, but with proper review, can be an area of cost savings. There are nearly 200,000 not for profit organizations in Canada, with less than half of these listed as registered charities recognized by the Canadian Revenue Agency (CRA). Statistics Canada shows that…

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Proven Success in Hotel Telecom

Whether it’s traditional telephone services such as business lines and PRIs, or newer technology services such as SIP Trunking or Hosted PBX, Diallog Telecommunications offers significant advantages for hotel telecom for the hospitality sector. Next week, Diallog will be proudly sponsoring and attending the 2017 Hotel Association of Canada’s (HAC) Conference on February 15 and…

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We’re hiring! Senior Manager of IT Infrastructure

Diallog is seeking a high energy, dynamic and knowledgeable Senior Manager of IT Infrastructure who combines people leadership skills with infrastructure technical expertise and a customer service first mindset.   Founded in 1998, Diallog Telecommunications is an integrated telecommunications provider servicing nearly ten thousand customers all across Canada. We offer a comprehensive suite of telecommunications…

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The Entrepreneur’s Secret Weapon: Great Networking

Successful entrepreneurs know that their best sales/marketing tool is great networking techniques. This is universally true for all businesses – the better the networker, the more successful the business. And the good news is that great networking is a science. The Vaughan Business to Business Expo is an annual event that hosted more than 300…

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How much can you save with VoIP?

How much can your business save with VoIP? Voice over IP (VoIP) can provide significant savings for your business Chances are, the term Voice over IP isn’t new to you. You’ve likely heard all about VoIP, and understand that simply put, it is telephone over the Internet. You may have even heard rumblings about the…

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4 Telecom Goals for 2017

A new year is a new reason to review your telecom Happy New Year! A new year means personal and professional resolutions. At Diallog, we’re all about goal setting for 2017, and since we’re in the planning stages of making it an amazing year, we wanted to share some tips for improving your business telecom…

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